Skip to content Skip to footer

A new client-onboarding slide deck

A website, app development and SEO company was struggling with new hosting and maintenance clients who were often using up their monthly maintenance and support hours with inefficient practices and a low understanding of how the support ticket system worked.

I interviewed various team members, gathered ALL the details — the problems, the questions frequently asked, the basics that each new client needed — wrote the slide deck content and then designed it. Here it is —

Client Onboarding – Support & Maintenance Services